Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
Financial Management Priorities and Challenges
In this webinar where Kelley Pruetz, APQC's Principal Research Lead for Financial Management, presented insights and results from APQC’s financial management priorities…
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Webinars & Videos|
Enabling Top Performance Through Finance Shared Services
APQC has continued to partner with ScottMadden on a multi-year Finance Shared Services Benchmarking Study. The study focuses on specific processes commonly handled by SSOs…
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Learning Techniques to Enhance Abstract Risk Knowledge and Behavior
Having an established risk culture is beneficial for all organizations in times of crisis. However, establishing a risk culture is difficult and requires an environment that…
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Webinars & Videos|
Driving Supply Chain Efficiencies with Digital Order Management Solutions
In this recorded webinar, APQC's Marisa Brown, senior principal lead for supply chain management, and Esker's Grant Smith discuss the biggest supply chain challenges facing…
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Webinars & Videos|
Shrinking the Finance Talent Gap
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Webinars & Videos|
The 6 Data Challenges Inhibiting Excellence and Agility in Finance
We are bombarded by reports, analyses and surveys that tell us that “data is the new oil” and that “data driven decision making” is the future of the digital business, and…
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Webinars & Videos|
Digital Order Strategy: Hacks For Insulating Your Business Against Disruption
In this recorded webinar, APQC's Marisa Brown, senior principal lead for supply chain management, and Esker's Nick Carpenter share digital order strategies and hacks for…
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Webinars & Videos|
5 Ingredients for Sustainable Transformation
Transformation can mean many things to many people - it could be a change to the organization, to ways of working, to systems and tools. It could be driven by a crisis, or a…
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Webinars & Videos|
Order-to-Cash: Performance Drivers for Success
In this recorded webinar, APQC’s Marisa Brown and DSCI’s Kathy Colucci cover why organizations need strong foundational processes in times of disruption and rapid change. The…
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Webinars & Videos|
Optimizing Working Capital through a Digital Shared Services Center
As the biggest global crisis continues to unfold, SSCs retain their foothold as one of corporates' key levers to meet the pandemic's working capital demands. Establishing a…
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Webinars & Videos|
From Conceptualization to Value creation with Shared Services
Setting up a Shared Service center in India was built out of need with the labor arbitrage making a compelling case, dating back to more than three decades of outsourcing. …
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Insights into Internal Controls
This webinar summarizes the results of a recent APQC study and provides insight and analytics into the data captured with APQC's research advisor, Christine Doxey. This is…
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Webinars & Videos|
Collaborating on a Successful Virtual Financial Audit
The external audit of financial statements is the process by which organizations hire an independent third-party accounting/professional services firm to examine their…
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Webinars & Videos|
Travel and Entertainment: The How, The Why, the ROI
The realm of corporate business travel research has a long-existing gap that needs to be addressed, which is, what is the ROI of T&E spend? Furthermore, the nature of travel…
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Webinars & Videos|
A Closer Look The IRS Enterprise Risk Assessment Process
You often hear the what and why of enterprise risk management (ERM), but it can be a bit more elusive to hear the how. APQC is excited to have IRS Chief Risk Officer Tom…