From Conceptualization to Value creation with Shared Services

Published On:
October 22, 2021
Authored By:
APQC
Members-Only Content:

Setting up a Shared Service center in India was built out of need with the labor arbitrage making a compelling case, dating back to more than three decades of outsourcing.

Richard Alvares (VP, Head Program & Business Transformation – Shared Service, UltraTech Cement Ltd (UKSC) will explain how the largest cement manufacturer in India successfully set up a shared services center, and the benefits and challenges they faced during the transformation.

Webinar topics include:
•    How the company conceptualized and resolved constraints throughout the pilot
•    How shared services allowed the company to successfully scale quickly
•    Future plans to evolve from servicing a single business to multiple businesses
•    The importance of keeping people at the center while unlocking value

This is the webinar recording; click here to download the presentation slides.