Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Spending on digital tools and technology at many large organizations will target enhanced data management over the next 18 months, likely serving as a precursor in many cases…
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Digital and Its Role in Process
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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How to Pick and Use the Right Supply Chain Measures
Supply chain organizations are looking for the right measures to track their performance and identify opportunities for improvement. APQC recommends certain key…
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Picking the Right Supply Chain Measures
A collection of content about what supply chain organizations are looking for regarding the right measures to track their performance and indicate opportunities for…
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To increase the likelihood of success when implementing automation or other technologies, organizations should look to their process and performance management (PPM) teams…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Haphazard decisions about how promptly to pay bills can damage strategic relationships and cause organizations to miss out on business or investment opportunities. Haphazard…
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Financial Management Metrics of the Month
Each month, APQC features a showcased metric (cost, productivity, efficiency, cycle time, or supplemental) from our Open Standards Benchmarking® financial management research…
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On-Demand Knowledge Management Webinar Collection
In this master collection of on-demand KM webinars, you can access recordings, presentation slides, and summaries from past webinars conducted in 2024, 2023, 2022, 2021, 2020…
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2024 Knowledge Management Webinars
APQC takes pride in hosting regular webinars on knowledge management (KM) to provide its valued members with engaging and informative experiences that foster connections and…
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Webinars & Videos|
Highlights from APQC's 2024 Conference: Connect. Change. Grow Webinar
In today's fast-paced and constantly evolving workplace, organizations must adapt to survive and thrive. Growth originates from within, not from external sources, emphasizing…
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Articles|
Reduce Scrap and Rework Costs
Scrap and rework is an important metric to track in manufacturing. Use this document to compare your organization's performance against over 1,000 other organizations…
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Articles|
Number of Employees that Operate Warehousing
Examine a Key Performance Indicator in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards…
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2024 Process and Performance Management Webinars
APQC hosts process and performance management (PPM) webinars to connect with our members. Some webinars feature internal experts discussing APQC's research and findings. For…