Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This session explored how ExxonMobil E&PS implemented a fit-for-purpose knowledge and process management program on an accelerated timeline. The emphasis for building the…
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What do you do when you have a unique business model needing to go through a transformational journey? Chumash Enterprises partnered with APQC to answer this question and…
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The Crawl/Walk/Run of Knowledge Management
During this session, participants received guidance on establishing a knowledge management (KM) strategy and system from the beginning. The main focus was on defining KM…
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The Power of Generational Knowledge Sharing
This session focused on how sharing knowledge and diverse experiences can provide significant insights. By bridging the gap between different age groups, we can uncover the…
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As a nationally renowned poet and former Googler, Tucker Bryant has identified a handful of powerful tools poets have relied on for millennia to unshackle themselves from…
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Flux: Growing Through Change
Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of ever-more change—and an ever-faster pace of change…
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The Knowing-Doing Phenomenon
It’s not enough to just collaborate and learn, you must act. Knowledge management (KM) gives you the insights and expertise you need to enable innovation, empower people, and…
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During this session, Brad Bannwart (Senior Program Manager, KM) and Nancy Allen (Senior Program Manager, Global Supply) shared insights and lessons learned from the journey…
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All data are not created equal. Certain data types – mainly those that interact with multiple business processes – are prone to potentially devastating inconsistencies. In…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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How to Pick the Right Supply Chain Measures
In a field driven by precision and efficiency, supply chain organizations are looking for the right measures to track their performance and indicate opportunities for…
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Picking the Right Logistics Measures
Organizations are looking for the right logistics measures to track their performance and indicate opportunities for improvement. This article states how organizations can…
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Picking the Right Procurement Measures
This article outlines how organizations can select the most appropriate procurement measures and effectively communicate procurement performance. It also provides key…
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In a field driven by precision and efficiency, supply chain organizations are looking for the right measures to track their performance and indicate opportunities for…
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Picking the Right Manufacturing Measures
This article discusses how organizations can select the most appropriate manufacturing measures and how they can effectively communicate performance. It also identifies key…
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