The Knowing-Doing Phenomenon

It’s not enough to just collaborate and learn, you must act. Knowledge management (KM) gives you the insights and expertise you need to enable innovation, empower people, and adapt for change. Process and performance management (PPM) provides the key activities, structured pathways, and guidance to make things happen for organizational transformation and continuous improvement. Using our superpowers from our KM and PPM disciplines, Hubert and Varney helped conference participants connect the “knowledge-doing” gap to drive better behavior and apply skills for the rapidly changing environment.

This is a summary of the session; click here to access the presentation slides.