The Knowing-Doing Phenomenon

Published On:
May 15, 2024
Authored By:
APQC
Public Content:
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It’s not enough to just collaborate and learn, you must act. Knowledge management (KM) gives you the insights and expertise you need to enable innovation, empower people, and adapt for change. Process and performance management (PPM) provides the key activities, structured pathways, and guidance to make things happen for organizational transformation and continuous improvement. Using our superpowers from our KM and PPM disciplines, Hubert and Varney helped conference participants connect the “knowledge-doing” gap to drive better behavior and apply skills for the rapidly changing environment.

This is a copy of the presentation; click here for a summary of the session.