Leveraging a Human-Centered Knowledge Management Approach to Accelerate Transformation

Published On:
May 15, 2024
Authored By:
APQC
Public Content:
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During this session, Brad Bannwart (Senior Program Manager, KM) and Nancy Allen (Senior Program Manager, Global Supply) shared insights and lessons learned from the journey to set up a sustainable, user-driven KM program for Medtronic’s supply chain employees. Presenters explained how focusing on user experience enabled KM to better meet business needs and drive improvements across important areas.

 

The presentation slides are not available due to the sensitive nature of the information.