Measuring Your Knowledge Management Activities and Impact

Published On:
November 25, 2020
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Measurement is one of the top critical success factors for knowledge management (KM) programs. The most reliable way to secure leadership and employee support for KM is to show tangible, relevant results. In this article, you will learn about the importance of measuring KM and what measurement looks like at each of APQC’s Levels of KM Maturity.