APQC's Levels of Knowledge Management Maturity

Published On:
March 16, 2017
Authored By:
Cindy Hubert and Darcy Lemons
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APQC's Levels of Knowledge Management MaturitySM provide a road map for moving from immature, inconsistent knowledge management activities to mature, disciplined approaches aligned to strategic business imperatives. In this article, APQC's Cindy Hubert and Darcy Lemons outline the different levels of maturity, offering organizations a road map with milestones and checkpoints to guide their KM efforts.