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Talent Development for the Supply Chain
Recruiting high-potential supply chain professionals is of interest to many organizations. With supply chain becoming a more strategic function within the enterprise, organizations are seeking employees that can meet the demands of a complex, global economy. In a recent article in The Wall Street…
Strategic Sourcing and Supply Chain Resiliency
During the recession, many companies pared their supplier lists to win volume price discounts from surviving vendors. Many firms also extended the global reach of their sourcing activities. But the need to balance cost efficiency with supply chain resiliency has become a growing concern. APQC’s…
APQC's 2013 KM Conference: Breakout Session Overviews
APQC’s 18th Annual Knowledge Management (KM) Conference was a huge success. As a new member to our KM team, it was great for me to meet many of the attendees and conference speakers. We had a lot of great organizations presenting on the new and exciting things that are…
Getting Clarity on the Process Classification Framework
APQC's Process Classification FrameworkSM (PCF) is a useful tool that outlines the most common processes practiced in organization, categorizes them, and then aligns them according to a hierarchical numbering system. Yet many people feel that isn’t quite deep enough. Many users contact APQC to ask…
Guide to Improving Performance Management
Performance management. Performance appraisals. Year-end reviews and evaluations. Goals. Balanced scorecards. Do any of these terms make you cringe? Many people dislike the process of performance management for several reasons. Some employees don’t take the process seriously because they don…
Using Software Tools to Improve Inventory Accuracy
Inventory management is important to many organizations, and finding new ways to improve inventory accuracy can save an organization a lot of money over time. This post will look at data for inventory accuracy. The data presented is taken from APQC’s Open Standards Benchmarking in logistics, and…
Local Knowledge Management Communities for Face-to-Face Sharing
Smoke signals, carrier pigeons, Dilbert-style meetings, web meetings, virtual worlds, mobile, face-to-face meetings. It would seem that what once was old is new again. More precisely, I should say that the desire to connect with kindred spirits seems never to have waned. What do I base this upon?…
Making Process Change Management Stick
Change is hard…and most people don’t like change. So, APQC, being APQC, is going to look at how we can make process change stick. Later on this year, we will be launching a study currently titled, “Making Process Change Management Stick.” We want to examine and share with others…
Benchmark Your Recruiting Practice
HR benchmarking metrics are growing in popularity, but they’re typically expensive and difficult to get. You can gain a lot of insight from this information though. Benchmarking helps organizations understand where they stand compared to others in their industry. This information can allow them to…
Despite Barriers, Finance Orgs Get Buy-In from Suppliers Resistant to E-Invoicing and AP Automation
Automation of invoice processing, especially when electronic invoicing (e-invoicing) via EDI—a supplier portal—or network is involved, can save an organization 60 to 80 percent of its AP processing costs compared to its paper-laden predecessor. But less than a quarter of respondents to a recent…