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Is Your Knowledge Management Mentoring Program Meeting Its Goals?
4 Reasons Business Mentoring Matters Regardless of what business purpose an organization pursues through mentoring, it must evaluate its program in order to determine whether it is achieving its goals. APQC’s Workplace Mentoring best practices report,* which highlights mentoring program…
If You Aren't Knowledge Mapping, Say Hello to KM Failure
Knowledge maps are powerful tools to inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In many cases, the simple act of creating a knowledge map reveals weak links and bottlenecks in the flow of knowledge. By articulating exactly how knowledge moves through the…
Benchmarks That Really Matter in IT
Benchmarking continues to be a top tool used by leadership teams to support decision making. Organizations continually strive to leverage IT to support and align core business activities such as strategic planning, process improvement efforts, and budgeting. IT clearly supports strategic…
Ten Barriers to Enterprise Knowledge Sharing
One of the biggest mistakes that KM programs make is not identifying and systematically addressing the obstacles that block employees from contributing, accessing, and reusing knowledge. And APQC research has found the first step in developing an effective KM change management strategy is…
Knowledge Management Demystified
There’s no need to be intimidated by the seemingly endless complexities of knowledge management (KM). Undoubtedly, APQC has published countless resources on the subject so it’s understandable if you may feel a bit overwhelmed by the amount of content available. To demystify KM and get a handle…