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What Is the Difference Between HR and Human Capital Management?
I have spent my entire career working in the HR space and I often see the terms HR and human capital management (HCM) used interchangeably. In fact, I am guilty of using these terms interchangeably. Perhaps as a result, members ask APQC: What is the difference between HR and human capital…
Learning and Development (L&D) Strategy Is Back to Investing
After a period of decline, employer investments in learning are on the rise. Pandemic-era economic pressures and uncertainties have subsided, and employers are restoring previously slashed learning and development (L&D) budgets. In fact, 96% of learning leaders responding to APQC’s…
Good News About Diversity, Equity, and Inclusion in 2024
It’s hard to look at the DEI news and not come away discouraged. Since the turn of the new year, there have been reports of:Cutbacks to DEI staff and budgets, Growing risk of DEI programs falling out of compliance with fast changing laws, and Corporate decisions to modify or…
What is Talent Development?
Talent development is the process of building upon an employee’s skillsets to advance individual competency or growth within the organization. Effective talent development programs help employees understand their roles better and actively work to gain the skills needed to be successful in…
Quiet Quitting Is A Terrible Idea
Quiet quitting is real and it's a terrible idea. I am here to challenge the notion that finding balance in life comes from less effort in the workplace and a rise in the number of disengaged employees. Instead, we should raise a red flag and refuse to accept this insanity! We should be…
Are Stay Interviews Effective?
In a recent APQC blog post, I wrote about a key tool for dealing with employee turnover—the exit interview. In this blog post, I want to talk about another critical component of any employee retention program—the stay interview. What is a stay interview? A stay interview is a discussion between…
Why Do Companies Fail at Diversity and Inclusion?
Your organization has made public diversity, equity, and inclusion (DEI) commitments. It’s issued a comprehensive DEI report, avoided costly DEI missteps, and received some positive DEI press. These are important and promising developments—but there are still things that can stand in the way of…
Why Do Employees Resign? The Exit Interview Tells All
It seems that every leader I talk to these days has talent top of mind. While the conversation may focus on how to effectively manage a hybrid workforce, how to move the needle on diversity and inclusion, or ways to secure the latest critical and in-demand skills, there is one common worry that I…
ScottMadden on What’s Next For HR Shared Services
For more than a decade, HR functions have turned to the shared services model to deliver transactional work to the business. Over the years, the use of shared services has lowered administrative HR costs, reduced response times, and improved the quality of routine HR work, with the ultimate…
3 Key Lessons APQC Members Taught Us About Organizational Culture
‘Organizational culture’ is a difficult concept to pin down. It defies easy measurement, includes elements that are implicit or unspoken, and often evolves in ways that organizations never planned. But in the face of disruptions like COVID-19, trends like the Great Resignation, and commitments to…