What are keys to successful process improvement initiatives that overcome resistance? At United Illuminating, dashboards and status reports were implemented despite employees being skeptical at first. Phil Surato, Manager of Project Management Strategy and Mary Lou Palmieri, Director…
As we started to prepare for 2016, we surveyed over 200 process and performance management practitioners to understand their common challenges and priorities for the upcoming year, including process management. What we found was that most organizations continue to struggle with moving from a…
Have you experienced difficulty implementing a change initiative or getting buy-in for a process improvement? If so, you’re not alone. In fact, over 20 different people-related challenges are getting in the way of process and performance improvements, according to APQC’s recent process and…
I’m going to get a little personal here. And no, that doesn’t mean that I’m going to share family pictures from the recent holiday celebrations, or my innermost dreams and desires. I am, however, going to let you in on a little bit of the reason as to why we wanted to develop MosaiQ™, and what it…
I confess that I have a burning passion for movies. I constantly seek out new movies to watch and I am always at least somewhat (and often very) distracted if a movie happens to be playing wherever I am. My girlfriend knows this and, quite kindly, acts as a second set of eyes out there…
The Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB) have issued their long-awaited converged standards on revenue recognition. The rules govern how and when revenue can be recognized in different industries. In essence, the new rule will do away…
If you’re like me, or any of the other folks responsible for running some part of a growing concern, you probably spend a lot of time in performance dashboards like this one. Traditional Performance Dashboard I hate files like this. I hate them because they feel so… disconnected. I…
If you’re reading this blog, it’s probably because you’re a process person. You understand that almost every business need can be addressed through better management of how people do their work. But for everyone that gets it, there’s often several that don’t. And I believe they don’t get it…
One of the top competitive issues facing companies today is the need to become an agile, digital business. Yet, most companies are failing to make the transformation. An important new study, just released by the Business Performance Innovation Network, highlights major roadblocks standing…
Hey folks, Tesmer here. We’ve been super busy this year working on great things for you in the Process Classification Framework®(PCF) world, including updates to all of the industry specific frameworks, a brand new cross-industry framework, and MosaiQTM PCF v7.0.0 was a huge undertaking and…