The APQC Blog
All Posts
Is Knowledge Management an HR Priority? Should It Be?
APQC research suggests that while many aspects of knowledge management (KM) relate to the work force, KM isn’t typically a top priority for HR. But at organizations where HR is involved in KM efforts, the benefits to business performance can be significant. In the new book, The New Edge in…
Processes and Lip Dubs: You'll Wish You'd Been There
Luckily, you didn't have to actually be there this time. We wrote it all down in New Product Development: Embracing an Adaptable Process - EXFO Case Study. In the fall of 2010, I joined APQC's Collaborative Research team on a trip to Canada, where we visited the Quebec City offices and…
Five Best Practices for Work Force Planning Success
What are the essential ingredients for work force planning success? What work force planning strategies, processes, and practices give your organization an advantage over competitors? In thinking about these questions, did any of the following approaches come to mind? Formalize and…
Killer Instincts in Product Development
It might seem harsh to talk about killing potential new products before they launch. Killing them before they go to market means they never get a chance to be the next "big thing." But the reality is that organizations with the ability to make those tough decisions tend to have greater success…
True Grit: More Than a Movie
APQC research shows that a growing number of financial executives have resolved that traditional approaches for managing business performance are no longer adequate. As large organizations struggle to plan and execute growth strategy in an economic recovery that is hard to read, many are embracing…
How’s Your KM Budget Doing?
At APQC’s KM conference this year, Carla O’Dell asked the audience how their KM budgets had fared in the last year. The results were mixed, but mostly positive: Almost half the attendees said there had been little or no change between 2010 and 2011, while another 40+ percent said their budgets had…
New Product Development - Best Practices and Performance Metrics
Want to know how leading organizations keep their innovation processes rigorous yet flexible? APQC gathered data from 250+ organizations and created two reports: the first is more qualitative and focuses on the best practices. The second is quantitative and highlights the metrics and…
Can't See the Forest for the Tree Diagrams?
Process management can become a very insular activity. Process-focused teams pore over business documentation, interview key employees, and painstakingly map out the way the organization conducts business. As definitions are written, designs drawn up, and reports presented to executives, some teams…
Logistics Keys to Success
How does logistics impact the entire organization? Want to learn how to know if your organization is performing well? APQC has released a second edition of our popular Blueprint for Success: Logistics. It includes key measures, selected metrics, best practices, and case examples from…
Shared Services Do It Better
Shared services centers are thriving. Organizations are now brainstorming to discover other departments and services can fit into the shared services center framework. And why? Existing shared services centers are more efficient, more productive, and cost less. APQC’s Open Standards Benchmarking…