It has taken half a century but wide-spread support for "wellness" is finally here. A majority of medium and large-size employers have implemented some form of health and productivity management (HPM) or employee wellness initiative. Common initiatives, aimed at improving employee health and…

APQC’s Open Standards Benchmarking research has some interesting information on organizations with category management programs in procurement. For instance, did you know that at the median level, these organizations process nearly 100 percent more purchase orders per full-time equivalent employee…

Economics has long been called “the dismal science.” The reason is that economists tend to make predictions that prove wrong. So, here we are in August 2011, and the consensus view is that developed countries such as the U.S. will experience slow and uneven GDP growth over the next 12 months. I’d…

Having trouble deconstructing your business in terms of processes? Try this exercise on for size. Imagine how a process would flow if you and only you had to perform the entire thing. Pick a particular key activity, and begin looking at all the tasks that enable that activity to be completed.…

2011 is more than halfway through. Find HR trend, benchmarking, and best practices content that can help you reach your human capital management (HCM) goals in my latest Webinar, Now in the Knowledge Base: Human Capital Management. In this recording, I introduce our newest content on HCM topics…

When you hang out in APQC’s Houston office with Carla O’Dell and Cindy Hubert, the fact that good KM programs are founded on good business cases is ingrained in your psyche. So, when we polled the audience at our last KM conference, I was surprised to see that 28 percent of attendees said their…

We here at APQC read with interest the recently posted Business Process Manifesto from BP Trends Associates. The manifesto is aimed at cleanly defining what business processes are and their context within an organization. As the lead for the effort Roger Burlton has again facilitated a thought…

Last week Marisa Brown and I hosted a Webinar on the newest supply chain management content in the Knowledge Base. If you want to find out what’s new and what we have planned for the rest of the year, watch the video of the Webinar or take a look at the slides. The slides include links to the new…

APQC is studying enterprise risk management (you can check out our newest report on this topic), and so is our member IBM. Now we want to know how organizations align operations and finance to monitor, mitigate, and monetize risk. We invite you to participate in IBM’s global survey on…

Love risk but hate loss?  You're not alone. “This new market strategy is great… but what if we lost one of our key clients?” “This product has the potential to make a huge splash… but should we stray too far from what we are known for?” “This improvement proposal could improve our…