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How Ericsson Achieves HR Efficiency on a Global Scale
Swedish telecommunications company Ericsson AB has been on a journey to deliver HR services, to its nearly 100,000 employees worldwide, with increasing levels of efficiency and quality. Recently, I interviewed Ericsson’s Carlos Ballester via email to learn about Ericsson’s transition from a…
What Potential Leaders Need to Succeed
So we have now discussed how we know the organization and the individual, we have given them what they need to succeed and now we are going to put it in gear! Step 3: Create Opportunities to Demonstrate How do we know how potential leaders will perform before making them leaders? The truth is…
Engagement Must Be More Than a “Flavor of the Week”
The percentage of U.S. workers quitting has soared to a high not seen since 2001, reported The Economist just last week. With low unemployment and a surplus of job openings, employers need to strike a balance: They must find ways to get the most from their existing workers, while also providing a…
How Bad Motivations Can Erode Leadership
We discuss in my last blog how to understand the organization and know what is and is not accepted. With that information in mind, you can focus on the individual. Helping them understand themselves is key to enabling them be the best they can be by individualizing their development. Step 2:…
Leadership Capabilities: How Do You Choose the Right Person to Lead?
Making sure that you have the right leaders in place is no easy or small feat. The essence of leadership is knowing the direction you desire to travel and having the ability to influence the head, hands, and heart of others to follow you there. Of these three, the heart is clearly the most…
Top 10 Ways to Prevent Turnover
Tight Labor Market Signals It’s Time to Step Up Retention Efforts Much attention is being paid to the possibility that automation will spur joblessness. This makes it easy to lose sight of the fact that there are too few workers to fill job openings today. Jobless claims edge lower as…
Diversity Lessons from Men in Tech
Much press attention has been given to the experiences of women working in technology companies. Patricia Salgado Ph.D., a fellow at the Institute for Social Innovation at Fielding Graduate University in Santa Barbara California, has uniquely focused on the men working in the tech industry,…
Why It's Time to Digitalize Global Rewards
Digitalizing HR is a hot topic promising many benefits for employers and employees. In a recent email interview, Stuart Smith of Conduent, explained to me why there’s so much excitement around digitizing rewards. Be sure to checkout the on-demand webinar (recording and slides) in which…
Why Digital HR is a Big Deal for All
On a recent APQC webinar, Georg Lange described his experience digitalizing the HR function at global agribusiness Syngenta. I asked Georg to answer some basic questions on this emerging topic. Following are his answers about why HR digitalization matters to all. APQC members can learn…
How to Get People to REALLY Share Knowledge in Groups
One of the biggest problems in organizations is that people are afraid to speak up. This fear leads to bad decisions, bad feelings, lost opportunities, and disengaged employees. It’s an epidemic. It is especially poignant for those of us who are so passionately committed to knowledge sharing.…