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#Adulting with Analytics: Comparing Analytics Maturity across Business Functions
What a strange phenomenon this concept of “adulting” is. Have you heard about this? Basically, avid social media users (read: millennials) are posting updates about or photos of themselves’ partaking in activities that are characteristic of adulthood and then tagging those posts with the term “…
Skeptics Beware: Communities of Practice Are the Real Deal
I read on Facebook that October 13 is International Skeptics Day. Or is it? If you’re like me, you’ve probably learned to view a lot of what you see on social media with a skeptical eye. You figured out a long time ago that just about anyone can create a meme designed to convince you that…
How to Prevent a Supply Chain Fire
Supply Chain Managers are often faced with several issues that they must deal with to ensure a healthy supply chain and minimize the number of fires that arise and the number that have to be put out. Yesterday, September 9th was Fire Prevention Day. In honor of this special day, I would like to…
Amazon Prime’s Random Approach To Productivity
Amazon. The Behemoth of Booksellers. The Disruptor of Retail. The Patron Saint of the US Postal Service (their Prime saved USPS’s bacon). Amazon. The Paragon of Predictive Analytics. The Role Model of Recommendation Systems. Given Amazon’s obsession with data and…
3 Surprising Knowledge Management Workspace Trends
It feels like I can’t open a browser these days without encountering a sweeping statement about the future of work. A lot of the headlines are intentionally over the top, from robots coming to take your job to Millennials not wanting to work. But beyond the clickbait, people’s relationship to work…
How Process Management is Like Teenage Boys?
As many of you know by now, I’m the proud parent of a high school student, with all the joys and frustrations that entails. I was recently struck with how much being a parent is like managing a business. Think about it. There are: performance measures to monitor—grades and standardized…
The Procrastination Situation
Today, September 6, is Fight Procrastination Day. About a week ago, I decided this would be a great topic for a blog post. But then Labor Day weekend came and went, and this morning found me sitting at my desk, typing furiously, finally putting down all the thoughts that have been bubbling in my…
Instagram: The World’s Most Popular Benchmarking Tool
I have some breaking news for you. In case you were not aware, the photo sharing app Instagram is really, really popular. In fact, as of this summer, half a billion people worldwide use Instagram. As a lifelong, committed contrarian, I proudly confess (is that an oxymoron?) that I am not one of…
Building Decisions into Process Models
I was recently able to speak with Will Thomas, vice president enterprise sales Americas at Signavio, about decision modeling, its impact on process modeling, and some advice for getting started on integrating the two. The recent adoption of a Decision Modeling Notation (DMN) 1.0 by the Object…
How to Slay Your Supply Chain Monster
Is your organization strategizing the best way to slay your supply chain monster? Your monster may be figuring out your processes, or it could be benchmarking your processes (these are the two I hear most often from organizations). Today, I am going to focus on the benchmarking monster.…