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What Early Adopters Can Teach Us About AI
Interview with Thomas H. Davenport ChatGPT burst upon the AI landscape in November 2022 with a media and market frenzy not seen since Steve Jobs introduced the iPhone in 2007. Over one million people immediately signed up to test if OpenAI’s large language learning algorithm could perform…
3 Key Lessons APQC Members Taught Us About Organizational Culture
‘Organizational culture’ is a difficult concept to pin down. It defies easy measurement, includes elements that are implicit or unspoken, and often evolves in ways that organizations never planned. But in the face of disruptions like COVID-19, trends like the Great Resignation, and commitments to…
What 4 Factors Matter Most For Finished-Product First-Pass Quality?
After a year of severe disruption, manufacturing is on the rise again. For example, the Institute for Supply Management’s February 2021 Manufacturing ISM® Report on Business® noted that 16 of 18 manufacturing sectors saw growth in February, encompassing everything from electrical equipment and…
COVID-19 Has Supply Chain Rethinking Work from Home Policies
Supply chain professionals and their organizations have undergone a significant—perhaps even tectonic—shift when it comes to working from home. It’s quite common now, while on a web call with someone in a supply chain role that can work from home (not in production or warehousing) to see a cat, dog…
Lessons Learned for the Finance Function from Past Crises
It has been said that those who don’t learn from history are doomed to repeat it. While COVID-19 is undeniably a moment of crisis for many organizations, the good news is that the finance function can leverage a range of lessons learned from past crises like the 2008 recession. These events have…
How to Play Remote Pictionary
COVID-19 has led to an explosion of virtual happy hours, coffee bars, and other digital events as organizations look for ways to boost morale and keep spirits high during an uncertain time. At APQC, we are privileged to be able to hear strategies and insights about what our members—some of the most…
Supply Chain Survival During COVID-19
COVID-19 has exploded across the world since we first wrote about the impact of the virus on supply chains in early February. What began as a supply-side disruption localized to China has morphed into a set of multiple disruptions with myriad impacts along the entire…
Don't Play Chicken With Your Suppliers: Four Important Supply Chain Lessons From the Popeyes' Chicken Sandwich Craze of 2019
It all started—as so many things do these days—with a tweet. In August of 2019, Popeyes’ Louisiana Kitchen was generating a lot of social media buzz in response to its new fried chicken sandwich. The chicken chain’s biggest competitor, Chick-fil-A, was itching for a fight. Chick-fil-A’s online…
Three Strategies to Help Your Supply Chain Survive Coronavirus
COVID-19 has sickened hundreds of thousands of people and has led to thousands of deaths since China first announced an outbreak of the virus in Wuhan on December 30, 2019. In addition to the rapidly increasing human toll, the virus has significantly disrupted the…