Building an Enterprise Quality Management System: A Structured Approach

When high-impact quality activities are done correctly, previously isolated pockets become standardized and governed, managed, and aligned at the highest level of an organization. Quality then becomes a true system incorporating process and knowledge management that can affect the daily work of all staff and thus create a culture of quality.

Designing and establishing an Enterprise Quality Management System (EQMS) can be a daunting task for any organization because it requires a multi-disciplinary approach to successfully create this type of culture. So how does an organization get started?

This white paper highlights six enterprise quality management system design and implementation characteristics that are often overlooked but can be the difference between success and failure.