Twelve Practices for Measuring Corporate Quality at Large, Diverse Organizations

Published On:
January 04, 2024
Authored By:
APQC
Members-Only Content:

Through research, APQC discovered 12 common practices for measuring corporate quality that organizations should consider. The 12 practices fall into four categories: selection, calculation, reporting/analysis, and governance. This article reviews those 12 practices.

Also found in Quality Measurement
Type:
Articles
Topics:
Quality, Process and Performance Management, Quality Measurement, Quality, Quality Assessment

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