Benchmarking and Improvement Tools

Published On:

May 24, 2019

Authored By:

APQC

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This collection provides explanations and examples of models, techniques, diagrams, charts, and guides for use in benchmarking. These include tools for analysis, planning, prioritization, idea generation, and cause/effect assessment.

Type:

Collections

Topics:

Quality, Process and Performance Management, Process, Continuous Improvement, Quality

Tools & Templates

Available Tools:

Assessments

APQC Process Classification Framework (PCF)

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Benchmarking and Improvement Tools

Included in this Collection

Benchmarking and Improvement Tool Glossary

Affinity Diagram

Cause and Effect Diagram

Comparative Analysis

Control Charts

Correlation/Regression Analysis

Cost of Quality Calculation

Criteria Testing Matrix

Financial Analysis

Flow Charts

Force Field Analysis

Histogram

Pareto Analysis

Root Cause Analysis

Scatter Diagram

Spider Chart

Tree/Structure Diagram

Trend Chart

Process Definition Document and Template

Bar and Line Charts

Brainstorming

RACI Chart Template

Process SIPOC Template

Using a RACI Chart

Improving Process Clarity: Mapping Processes with a SIPOC

Organizational Network Analysis

Content Analysis/Text Mining

Sentiment Analysis

Box and Whisker Plot Charts

Bubble Chart

Tornado Diagrams

Heat Maps

Monte Carlo Simulation

Timeline Charts

Wedge Stack Graphs

Waterfall Graphs

APQC's Process-based Knowledge Map: Editable Template

Process Definition Document and Template (Excel Version)

How to Use a Strategic Alignment Matrix

Strategic Alignment Matrix

How to Establish a Value Path

How to Analyze Process Risk

Identifying Process Management Improvement Opportunities Activity

Failure Modes and Effects Analysis Template

How To Use The Failure Modes and Effects Analysis Template