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Benchmarking and Improvement Tools

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Last updated:
March 18, 2025
Authored By:
APQC
 
View Content

This collection provides explanations and examples of models, techniques, diagrams, charts, and guides for use in benchmarking. These include tools for analysis, planning, prioritization, idea generation, and cause/effect assessment.

Type:
Collections
Topics:
Quality, Process and Performance Management, Process, Continuous Improvement, Quality

Included in this Collection

Tools & Templates

Assessing Process Management Improvement Tools Activity Sheet

November 29, 2021 Lock
Tools & Templates

Benchmarking and Improvement Tools

October 27, 2023 Lock
Tools & Templates

Customer Journey Map Template

June 02, 2023 Lock
Articles

Design Thinking: What Design Thinking Is and How Organizations Use It

March 18, 2025 Lock
Tools & Templates

Failure Modes and Effects Analysis Template

September 13, 2023 Lock
Tools & Templates

How to Analyze Process Risk

November 09, 2023 Lock
Tools & Templates

How to Establish a Value Path

September 22, 2023 Lock
Tools & Templates

How to Establish a Value Path Template

September 22, 2023 Lock
Tools & Templates

How to Use a Strategic Alignment Matrix

November 29, 2021 Lock
Tools & Templates

How To Use The Failure Modes and Effects Analysis Template

November 24, 2021 Lock
Articles

Improving Process Clarity: Mapping Processes with a SIPOC

January 04, 2024 Lock
Articles

Introduction to Customer Journey Mapping

June 05, 2023 Lock
Articles

Introduction to Flexible Project Management

July 31, 2023 Lock
Tools & Templates

Lean Technique: A3 Problem Solving Template

October 21, 2020 Lock
Tools & Templates

Process Definition Document and Template

September 13, 2023 Lock
Tools & Templates

Process Definition Document and Template (Excel Version)

April 22, 2019 Lock
Tools & Templates

Process SIPOC Template

January 22, 2025
Articles

TRIZ: Theory of Inventive Problem Solving

December 03, 2021 Lock
Tools & Templates

Using a RACI Chart

September 25, 2023 Lock
APQC

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills. Learn more.

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