Benchmarking and Improvement Tools

Last updated:

August 22, 2025

Authored By:

APQC

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This collection provides explanations and examples of models, techniques, diagrams, charts, and guides for use in benchmarking. These include tools for analysis, planning, prioritization, idea generation, and cause/effect assessment.

Type:

Collections

Topics:

Quality, Process and Performance Management, Process, Continuous Improvement, Quality

Included in this Collection

Assessing Process Management Improvement Tools Activity Sheet

Benchmarking and Improvement Tools

Customer Journey Map Template

Design Thinking: What Design Thinking Is and How Organizations Use It

Failure Modes and Effects Analysis Template

How to Analyze Process Risk

How to Establish a Value Path

How to Establish a Value Path Template

How to Use a Strategic Alignment Matrix

How To Use The Failure Modes and Effects Analysis Template

Improving Process Clarity: Mapping Processes with a SIPOC

Introduction to Customer Journey Mapping

Introduction to Flexible Project Management

Lean Technique: A3 Problem Solving Template

Process Definition Document and Template

Process SIPOC Template

TRIZ: Theory of Inventive Problem Solving

Using a RACI Chart