On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars. If you have any questions about the webinars please contact [email protected].

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Archived Webinars

2024

Event Name	Presenters	Topics	Date	Resources
Introduction to HR Measures: HR Function Measures	Elissa Tucker	Human Capital Management	April 2024	Members only Webinars & Videos: Introduction to HR Function Measures Presentation Slides: Introduction to HR Function Measures
Sustainability in Supply Chains: Navigating the ESG Landscape		Supply Chain Management	April 2024	Public Webinars & Videos: Sustainability in Supply Chains: Navigating the ESG Landscape Presentation Slides: Sustainability in Supply Chains: Navigating the ESG Landscape
Digital and Its Role in Process	Madison Lundquist	Process and Performance Management	April 2024	Public Webinars & Videos: Digital and Its Role in Process Webinar Presentation Slides: Digital and Its Role in Process Webinar
Content Management in the Era of AI	Lynda Braksiek, Darcy Lemons, Brittnee Dixon	Knowledge Management	April 2024	Public Webinars & Videos: Content Management in the Era of AI Webinar Presentation Slides: Content Management in the Era of AI Presentation Slides
Trends in Learning & Development: Programs, Practices, and Tech Adoption	Elissa Tucker	Human Capital Management	April 2024	Public Webinars & Videos: Trends in Learning & Development: Practices, Programs, and Technology Presentation Slides: Trends in Learning & Development: Practices, Programs, and Technology
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence		Process and Performance Management	March 2024	Public Webinars & Videos: Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence Presentation Slides: Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
Mastering Change: KM Member Insights From a Seasoned Expert		Knowledge Management	March 2024	Public Webinars & Videos: Mastering Change: KM Member Insights From a Seasoned Expert Webinar Presentation Slides: Mastering Change: KM Member Insights From a Seasoned Expert Presentation Slides
Financial Management Priorities and Challenges	Kelley Pruetz	Finance and Accounting	March 2024	Public Webinars & Videos: Financial Management Priorities and Challenges Presentation Slides: Financial Management Priorities and Challenges Presentation Slides
2024 Supply Chain Priorities, Challenges, and Trends	Marisa Brown	Supply Chain Management	February 2024	Public Webinars & Videos: 2024 Supply Chain Priorities, Challenges, and Trends Presentation Slides: 2024 Supply Chain Priorities, Challenges, and Trends
What to Expect in Process and Performance Management in 2024?	Madison Lundquist	Process and Performance Management	February 2024	Public Presentation Slides: What to Expect in Process and Performance Management in 2024 Webinars & Videos: What to Expect in Process and Performance Management in 2024
Trends in Learning & Development: Learning Needs, Staffing, and Spending	Elissa Tucker	Human Capital Management	February 2024	Public Presentation Slides: Trends in Learning & Development: Learning Needs, Staffing, and Spending Webinars & Videos: Trends in Learning & Development: Learning Needs, Staffing, and Spending
2024 Pulse Check: Top KM Priorities and Predictions	Lynda Braksiek, Brittnee Dixon, Cindy Hubert	Knowledge Management	February 2024	Public Presentation Slides: 2024 Pulse Check: Top KM Priorities and Predictions Webinar Presentation Slides Webinars & Videos: 2024 Pulse Check: Top KM Priorities and Predictions Webinar
What Are End-to-End Processes and How Do Organizations Use Them?	Madison Lundquist	Process and Performance Management	January 2024	Members only Webinars & Videos: What are End-To-End Processes and How Do Organizations Use Them? Presentation Slides: What are End-To-End Processes and How Do Organizations Use Them?

2023

2022

Event Name	Presenters	Topics	Date	Resources
Make Change Management Better	Holly Lyke-Ho-Gland, Lauren Trees, Marisa Brown	Process and Performance Management	December 2022	Public Presentation Slides: Making Change Management Better Webinars & Videos: Making Change Management Better
Shipping Hope and Help - Logistics for the Good	Kathy Fulton, Enrique Alvarez	Supply Chain Management	December 2022	Public Webinars & Videos: Shipping Hope and Help - Logistics for the Good Presentation Slides: Shipping Hope and Help - Logistics for the Good
Bring Innovation to the Cost Side of the Business	Steve Wunker, Marisa Brown	Supply Chain Management	November 2022	Public Webinars & Videos: Costovation: Bring Innovation to the Cost Side of the Business Presentation Slides: Costovation: Bring Innovation to the Cost Side of the Business
Driving Value Realization Through Post-Acquisition Integration	Holly Lyke-Ho-Gland	Process and Performance Management	November 2022	Members only Webinars & Videos: Driving Value Realization Through Post-Acquisition Integration Presentation Slides: Driving Value Realization Through Post-Acquisition Integration
Enabling Top Performance Through Finance Shared Services	Trey Robinson, Brad DeMent	Finance and Accounting	November 2022	Public Presentation Slides: Enabling Top Performance Through Finance Shared Services Webinars & Videos: Enabling Top Performance Through Finance Shared Services
Untapping KM's Business Potential	Lauren Trees	Knowledge Management	November 2022	Public Presentation Slides: Untapping KM's Business Potential Webinars & Videos: Untapping KM's Business Potential
Boundless Benchmarking: Revolutionizing Business Models With Open Standards	Jacob Dencik, Lisa Higgins, Anthony Marshall	Process and Performance Management	October 2022	Public Webinars & Videos: Boundless Benchmarking: Revolutionizing Business Models With Open Standards Presentation Slides: Boundless Benchmarking: Revolutionizing Business Models With Open Standards
How The Digital Thread Can Take Knowledge Management from Lost to Found	Nick Scholz	Knowledge Management	October 2022	Public Webinars & Videos: Is Your Digital Thread Cut Short? Presentation Slides: Is Your Digital Thread Cut Short?
Learning Techniques to Enhance Abstract Risk Knowledge and Behavior	Holly Lyke-Ho-Gland, Junyi Sun, Laura Campbell	Finance and Accounting, Process and Performance Management	September 2022	Members only
Driving Supply Chain Efficiencies with Digital Order Management Solutions	Marisa Brown, Graham Smith	Supply Chain Management	September 2022	Public Webinars & Videos: Driving Supply Chain Efficiencies with Digital Order Management Solutions Presentation Slides: Driving Supply Chain Efficiencies with Digital Order Management Solutions

Event Name	Presenters	Topics	Date	Resources
The Latest Trends and Performance Levers for HR Shared Services Organizations		Human Resources, Human Capital Management	December 2023	Public Presentation Slides: The Latest Trends and Performance Levers for HR Shared Services Organizations Webinars & Videos: The Latest Trends and Performance Levers for HR Shared Services Organizations
The Role Technology Plays in KM: Adapting to Disruptions and Transforming Culture	Lynda Braksiek, Cindy Hubert, Brittnee Dixon	Knowledge Management	December 2023	Public Webinars & Videos: The Role of Technology in KM: Adapting to Disruptions and Transforming Culture Presentation Slides: The Role of Technology in KM: Adapting to Disruptions and Transforming Culture
Who Are the People of Process?	Madison Lundquist	Process and Performance Management	December 2023	Members only Webinars & Videos: Who Are the People of Process? Presentation Slides: Who Are the People of Process?
Reflect, Connect, and Envision: APQC's Annual Conference "Check-up"	Cindy Hubert, Lynda Braksiek, Madison Lundquist	Knowledge Management	November 2023	Public Presentation Slides: Reflect, Connect and Envision: APQC’s Annual Conference Check-up Webinars & Videos: Reflect, Connect and Envision: APQC’s Annual Conference Check-up
How Organizations Manage Change - Live Panel Session	Madison Lundquist, Lynda Braksiek	Knowledge Management, Process and Performance Management	October 2023	Members only
Using Audits and Benchmarking to Build Supply Chain Resilience		Supply Chain Management	October 2023	Public Webinars & Videos: Using Audits and Benchmarking to Build Supply Chain Resilience Presentation Slides: Using Audits and Benchmarking to Build Supply Chain Resilience
Member Storytime: Integrating KM and Process for Success	Lynda Braksiek	Knowledge Management	October 2023	Members only Presentation Slides: Member Storytime: Integrating KM and Process for Success Slides Webinars & Videos: Member Storytime: Integrating KM and Process for Success
2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs	Lynda Braksiek	Knowledge Management	September 2023	Public Webinars & Videos: 2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs Presentation Slides: 2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs
Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation		Process and Performance Management	September 2023	Public Webinars & Videos: Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation Presentation Slides: Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation
How to Leverage Process Frameworks	Madison Lundquist	Process and Performance Management, Process, Process Design, Process Framework, Process Improvement	August 2023	Public Webinars & Videos: How to Leverage Process Frameworks Presentation Slides: How to Leverage Process Frameworks
Back to School Edition: KM Essentials Never Go Out Of Style!	Lynda Braksiek, Brittnee Dixon, Darcy Lemons, Cindy Hubert	Knowledge Management	August 2023	Public Webinars & Videos: Back to School Edition: KM Essentials Never Go Out of Style! Presentation Slides: Back to School Edition: KM Essentials Never Go Out of Style!
Supply Chain Benchmarking: What, Why and How	Marisa Brown	Supply Chain Management	July 2023	Public Webinars & Videos: Supply Chain Benchmarking: What, Why, and How Presentation Slides: Supply Chain Benchmarking: What, Why, and How
How to Leverage APQC's KM Maturity Assessment	Lynda Braksiek, Darcy Lemons	Knowledge Management	July 2023	Public Webinars & Videos: How to Leverage APQC's KM Maturity Assessment Presentation Slides: How to Leverage APQC's KM Maturity Assessment
People, Process, Purpose. Cornerstones of Sustainability	Madison Lundquist	Process and Performance Management	July 2023	Public Presentation Slides: People, Process, Purpose: Cornerstones of Sustainability Webinars & Videos: People, Process, Purpose: Cornerstones of Sustainability
Order Management Landscape Challenges		Process and Performance Management, Supply Chain Management	June 2023	Public Webinars & Videos: Order Management Landscape Challenges Presentation Slides: Order Management Landscape Challenges
Managing Process Knowledge	Jeffery Varney, Cindy Hubert, Lynda Braksiek	Knowledge Management	June 2023	Members only Webinars & Videos: Managing Process Knowledge Presentation Slides: Managing Process Knowledge
The Art of Managing Processes within Management Systems		Process and Performance Management	May 2023	Public Webinars & Videos: The Art of Managing Processes Within Management Systems Presentation Slides: The Art of Managing Processes within Management Systems
2023 Pulse Check: Top KM Priorities and Predictions	Cindy Hubert, Lynda Braksiek	Knowledge Management	May 2023	Public Webinars & Videos: 2023 Pulse Check: Top KM Priorities & Predictions Presentation Slides: 2023 Pulse Check: Top KM Priorities & Predictions
Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance		Knowledge Management	April 2023	Public Webinars & Videos: Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance Presentation Slides: Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance
Process Management Roles All Organizations Should Have	Dewey Dorsett, Matt Zacher, Madison Lundquist	Process and Performance Management	March 2023	Members only Webinars & Videos: Process Management Roles All Organizations Should Have Presentation Slides: Process Management Roles All Organizations Should Have
2023 Supply Chain Priorities, Challenges, and Trends	Marisa Brown	Supply Chain Management	March 2023	Public Webinars & Videos: 2023 Supply Chain Priorities, Challenges, and Trends Presentation Slides: 2023 Supply Chain Priorities, Challenges, and Trends
Setting the Foundation to Deliver on DEI Commitments	Elissa Tucker	Human Capital Management	March 2023	Members only Presentation Slides: Setting the Foundation to Deliver on DEI Commitments
Maximizing the Power of Enterprise Search: Strategies and Best Practices		Knowledge Management	March 2023	Public Presentation Slides: Maximizing the Power of Enterprise Search: Strategies and Best Practices Webinars & Videos: Maximizing the Power of Enterprise Search: Strategies and Best Practices
How Knowledge Management Helped Change NASA’s Culture		Knowledge Management	February 2023	Public Webinars & Videos: How Knowledge Management Helped Change NASA’s Culture Presentation Slides: How Knowledge Management Helped Change NASA’s Culture
What to Expect in Process and Performance Management in 2023?	Jeffery Varney	Process and Performance Management	February 2023	Public Webinars & Videos: What to Expect in Process and Performance Management in 2023 Presentation Slides: What to Expect in Process and Performance Management in 2023
If Disruption Is the New Normal, Operational Resilience Is the New Necessity	Ben Aylor, Jeremy Kay, Marisa Brown	Supply Chain Management	February 2023	Public Webinars & Videos: Operational Resilience: The New Necessity Presentation Slides: Operational Resilience: The New Necessity
Content Management: Lessons from the Front	Darcy Lemons, Cindy Hubert	Knowledge Management	January 2023	Public Webinars & Videos: Content Management: Lessons from the Front Presentation Slides: Content Management: Lessons from the Front