On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars.  If you have any questions about the webinars please contact [email protected].

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If you are interested in learning more about APQC membership and getting an inside look at our tools, take a moment to watch our on-demand demo. 

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Archived Webinars

2022

Event Name Presenters Topics Date Resources
Key Insights for Digital Transformation Success Giuseppe Lenci, Holly Lyke-Ho-Gland Finance and Accounting, Process and Performance Management, Supply Chain Management August 2022 Members only
Webinars & Videos: Key Insights for Digital Transformation Success
Presentation Slides: Key Insights for Digital Transformation Success
Shrinking the Finance Talent Gap Elissa Tucker, Perry Wiggins Finance and Accounting, Human Capital Management August 2022 Members only
2022 Excellence in Knowledge Management “Ask Me Anything” Lisa Weber, Kelly Souders, Tony Wilson Knowledge Management August 2022 Members only
Webinars & Videos: 2022 Excellence in Knowledge Management “Ask Me Anything”
Presentation Slides: 2022 Excellence in Knowledge Management “Ask Me Anything”
Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era Jeffery Varney, Francis Puglise Process and Performance Management August 2022 Public
Webinars & Videos: Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era
Presentation Slides: Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era
Improve Project Success with a Process Framework Lawrence Dillon, Paul Dandurand, Holly Lyke-Ho-Gland Process and Performance Management July 2022 Members only
Bridging Divisions: Collaborating Across Silos Elisabeth Swan, Marisa Brown Supply Chain Management July 2022 Public
Webinars & Videos: Bridging Divisions: Collaborating Across Silos
Presentation Slides: Bridging Divisions: Collaborating Across Silos
The Current State of KM Metrics Lauren Trees, Cindy Hubert Knowledge Management June 2022 Members only
Webinars & Videos: The Current State of KM Metrics
Presentation Slides: The Current State of KM Metrics
The 6 Data Challenges Inhibiting Excellence and Agility in Finance Dan French Finance and Accounting June 2022 Public
Building the Roadmap Together: Process Highlights from APQC's 2022 Conference Holly Lyke-Ho-Gland, Jeffery Varney Process and Performance Management June 2022 Public
Webinars & Videos: Building the Roadmap Together Process Highlights from APQC's 2022 Conference
Presentation Slides: Building the Roadmap Together: Process Highlights from APQC's 2022 Conference
Digital Order Strategy: Hacks For Insulating Your Business Against Disruption Nick Carpenter, Marisa Brown Supply Chain Management June 2022 Public
Webinars & Videos: Digital Order Strategy: Hacks For Insulating Your Business Against Disruption
Presentation Slides: Digital Order Strategy: Hacks For Insulating Your Business Against Disruption
Building the Roadmap Together: KM Highlights from APQC’s Conference Lauren Trees, Cindy Hubert Knowledge Management May 2022 Public
Webinars & Videos: Building the Roadmap Together: KM Highlights from APQC's Conference
Presentation Slides: Building the Roadmap Together: KM Highlights from APQC's Conference
Supplier Spend Predictions and Forecasting: Best Practices Bryan Baum, Marisa Brown Supply Chain Management May 2022 Members only
Webinars & Videos: Supplier Spend Predictions and Forecasting: Best Practices
Presentation Slides: Supplier Spend Predictions and Forecasting: Best Practices
5 Ingredients for Sustainable Transformation Michelle Hammersley Finance and Accounting, Process and Performance Management May 2022 Members only
What It Takes to Shape Organizational Culture Elissa Tucker, Nathanael Vlachos Human Capital Management May 2022 Public
Webinars & Videos: How HR Can be a Cultural Influencer
Presentation Slides: How HR Can be a Cultural Influencer
Tipping Points for KM at the Asian Development Bank Susann Roth, MD, MPH, PHD Knowledge Management April 2022 Members only
Webinars & Videos: Tipping Points for KM at the Asian Development Bank
Presentation Slides: Tipping Points for KM at the Asian Development Bank
Order-to-Cash: Performance Drivers for Success Kathy Colucci, Marisa Brown Supply Chain Management April 2022 Public
Webinars & Videos: Order-to-Cash: Performance Drivers for Success
Presentation Slides: Order-to-Cash: Performance Drivers for Success
Optimizing Working Capital through a Digital Shared Services Center Ryan Berza Finance and Accounting April 2022 Public
HR Shared Services: Key Trends and Performance Drivers Karen Hilton, Courtney Jackson Human Capital Management April 2022 Members only
A Conversation About Knowledge Management and Organizational Culture Antonio Moneo Lain, Lauren Trees, Leland Holmquest, Dana Tessier Knowledge Management March 2022 Members only
Webinars & Videos: A Conversation About Knowledge Management and Organizational Culture
Presentation Slides: A Conversation About Knowledge Management and Organizational Culture
Embedding ESG Principles into Your Process Architecture Deep Parekh, PhD Process and Performance Management March 2022 Members only
Webinars & Videos: Embedding ESG Principles into Your Process Architecture
Presentation Slides: Embedding ESG Principles into Your Process Architecture
Human Capital Management: What We've Learned and Where We're Going Elissa Tucker Human Capital Management February 2022 Public
Webinars & Videos: Human Capital Management: What We've Learned and Where We're Going
Presentation Slides: Human Capital Management: What We've Learned and Where We're Going
Knowledge Hubs: Key to a Successful Digital Customer and Employee Experience Sam Hahn Knowledge Management February 2022 Public
Webinars & Videos: Knowledge Hubs: Key to a Successful Digital Customer and Employee Experience
Presentation Slides: Knowledge Hubs: Key to a Successful Digital Customer and Employee Experience
2022 Supply Chain Priorities and Challenges Marisa Brown Supply Chain Management February 2022 Public
Presentation Slides: 2022 Supply Chain Priorities and Challenges
Prioritize Improvement with the BEST Quick Scan Tool Grace Duffy, Holly Lyke-Ho-Gland Process and Performance Management February 2022 Members only
Webinars & Videos: Prioritize Improvement with the BEST Quick Scan Tool
Presentation Slides: Prioritize Improvement with the BEST Quick Scan Tool
What to Expect in 2022 Holly Lyke-Ho-Gland Process and Performance Management February 2022 Public
The Steps KM Forgets When Managing Change Cindy Hubert, Lauren Trees Knowledge Management January 2022 Public
Webinars & Videos: The Steps KM Forgets When Managing Change
Presentation Slides: The Steps KM Forgets When Managing Change
Improving Demand and Supply Through Integrated Business Planning Mansour Alhawas Supply Chain Management January 2022 Members only
Webinars & Videos: Improving Demand and Supply Through Integrated Business Planning
Presentation Slides: Improving Demand and Supply Through Integrated Business Planning
Where Will Finance Focus in 2022? Perry Wiggins, Todd Unikel Finance and Accounting January 2022 Public
Process and Performance Management for Diversity and Equity Melinda Munro, Sarah Mushtaq Process and Performance Management January 2022 Members only
Webinars & Videos: Process and Performance Management for Diversity and Equity
Presentation Slides: Process and Performance Management for Diversity and Equity

2021

Event Name Presenters Topics Date Resources
How Process and Knowledge Boost Personal Productivity Holly Lyke-Ho-Gland, Lauren Trees Knowledge Management, Process and Performance Management December 2021 Public
Webinars & Videos: How Process and Knowledge Boost Personal Productivity
Presentation Slides: How Process and Knowledge Boost Personal Productivity
AI is Driving New Skills in Supply Chain Marisa Brown Supply Chain Management November 2021 Public
Webinars & Videos: AI is Driving New Skills in Supply Chain
Presentation Slides: AI is Driving New Skills in Supply Chain
Why Bother Assessing Process Maturity Holly Lyke-Ho-Gland, Dr. Indrajit Ray PhD, MEng, ACGI, DIC. Process and Performance Management November 2021 Members only
Webinars & Videos: Why Bother Assessing Process Maturity
Presentation Slides: Why Bother Assessing Process Maturity
What Workers Want from HR Elissa Tucker Human Capital Management November 2021 Members only
Webinars & Videos: What Workers Want from HR
Presentation Slides: What Workers Want from HR
How Innovative Is Your KM Approach? Robin Ray-Howett Knowledge Management November 2021 Members only
Webinars & Videos: How Innovative Is Your KM Approach?
Presentation Slides: How Innovative Is Your KM Approach?
Coca-Cola’s journey to becoming a learning organization Tapaswee Chandele Learning Organization October 2021 Public
Survive and Thrive with a KM Strategy to Drive Innovation Tamara Viles Knowledge Management October 2021 Members only
Webinars & Videos: Survive and Thrive with a KM Strategy to Drive Innovation
Presentation Slides: Survive and Thrive with a KM Strategy to Drive Innovation
From Conceptualization to Value creation with Shared Services Richard Alvares Shared Services October 2021 Public
Leading Practices in Procurement Transformation Trey Robinson, John Francis Supply Chain Management September 2021 Public
Webinars & Videos: Leading Practices in Procurement Transformation
Presentation Slides: Leading Practices in Procurement Transformation
Process Frameworks: Element of Better Process Pursuits Holly Lyke-Ho-Gland, Mellissa Creppel Process and Performance Management September 2021 Public
2021 Knowledge Management Trends and Predictions Lauren Trees Knowledge Management September 2021 Public
Webinars & Videos: 2021-2022 KM Trends and Predictions
Presentation Slides: 2021-2022 KM Trends and Predictions
Insights into Internal Controls Chris Doxey Finance and Accounting September 2021 Members only
Measure Knowledge Through the Lens of the Business  Lauren Trees, Cindy Hubert, Darcy Lemons Knowledge Management August 2021 Members only
Webinars & Videos: Measure Knowledge Through the Lens of the Business
Presentation Slides: Measure Knowledge Through the Lens of the Business
Optimizing Process Value for Internal Customers Steven Slate, Chris Yardley Process and Performance Management August 2021 Members only
What's Really Happening in HR? Highlights from APQC's New Survey Elissa Tucker Human Capital Management August 2021 Members only
Collaborating on a Successful Virtual Financial Audit Perry Wiggins, Lauren Trees Finance and Accounting August 2021 Members only
Collaborate and Capture Critical Supply Chain Knowledge Marisa Brown Supply Chain Management August 2021 Members only
Benchmarking Sourcing and Procurement Marisa Brown Supply Chain Management July 2021 Members only
Global Supply Chain Realignment Neeraj Bansal, Naveen Aggarwal, Himanshu Tewari Supply Chain Management July 2021 Public
Webinars & Videos: Global Supply Chain Realignment: Leveraging the India Opportunity
Travel and Entertainment: The How, The Why, the ROI Rachele Collins, Ph.D., Ernie Humphrey Finance and Accounting July 2021 Public
Tying Knowledge to Action: Strategies for a Modern Digital Workplace  Alana Cento Knowledge Management, Process and Performance Management July 2021 Public
Webinars & Videos: Tying Knowledge to Action: Strategies for a Modern Digital Workplace
Presentation Slides: Tying Knowledge to Action: Strategies for a Modern Digital Workplace