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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Curating a Process Mindset in Tech Finance
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Presentation Slides
Launching the Right Quality Initiatives
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Articles
Building A Quality Management System at InnovaPrep
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Articles
Selling Business Process Innovation at Salesforce
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Webinars & Videos
Curating a Process Mindset in Tech Finance
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Webinars & Videos
Launching the Right Quality Initiatives
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Collections
Process and Performance Management Best Practices Study Overviews
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Articles
Building a Center of Excellence with Business Process Management Lead Pedro Custodio
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Articles
Seeing the Power of Process Improvement with Continuous Improvement Specialist Greg Parlee
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Articles
The Importance of Process Flexibility - Software Quality Engineer Paula Berman
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Case Study
Implementing Lean Principles at Des Moines Public Schools
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Collections
Integrating Process Frameworks and Certification Standards
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Case Study
Integrating Process Frameworks with Certification Standards at Seagate Technology
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
