Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Emerging Technologies for Knowledge Management
Organizations are harnessing an array of new digital and “smart” technologies to better collect, organize, and distribute enterprise knowledge. This collection contains APQC…
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APQC’s Understanding Accounts Payable Benchmarks and Best Practices collection includes an interactive dashboard to track real-time performance against the KPIs, articles…
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Tools & Templates|
Now in the Resource Library: Financial Management
This report provides an overview of recently released financial management content in APQC's Resource Library, along with upcoming research and financial management resources…
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Articles|
Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Tools & Templates|
Now in the Resource Library: Process and Performance Management
This report provides an overview of recently released content in APQC's Resource Library, and upcoming research. Topics include business process management, benchmarking,…
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Understanding HR Strategy Benchmarks and Metrics
This collection is your road map to success in creating and managing HR strategy. The content within will teach you how organizations create and manage their HR strategies;…
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Reports & White Papers|
Blueprint for Success: Planning, Budgeting, and Forecasting (Second Edition)
The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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Achieving KM Maturity and Business Impact
APQC interviewed KM leaders at organizations that have participated in its Knowledge Management Capability Assessment Tool in order to learn about their journeys toward KM…
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Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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This “KM Essentials” collection offers guidance and templates for developing an implementation roadmap to operationalize your KM strategy (developed through APQC’s KM…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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The Tata Group is an Indian multinational conglomerate headquartered in Mumbai with products and services in over 150 countries and operations in 100 countries across six…
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Getting the Most Out of Performance Measurement
Performance measurement can present tricky challenges for management, especially when dealing with cultural resistance. This collection of articles explains how to implement…