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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Emerging Technologies for Knowledge Management
Organizations are harnessing an array of new digital and “smart” technologies to better collect, organize, and distribute enterprise knowledge. This collection contains APQC…
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Organizations today have a variety of tools at their disposal to measure employee satisfaction and loyalty, but none of them come close to the simplicity of Employee Net…
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Tight labor markets in recent years have turned virtually every aspect of talent acquisition into a target for innovation and automation. Combined with the shift toward…
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As organizations plan for the future, AI is becoming increasingly vital for knowledge management (KM) teams. KM practitioners anticipate that AI will be pivotal in key…
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APQC’s global survey of more than 1,000 talent acquisition executives shows that nearly two-thirds of respondent organizations use technology to some extent in selecting…
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Talent acquisition and retention, perennially important considerations for executives and boards, are closely tied to employer branding and the candidate experience. To…
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As part of a multifaceted talent acquisition strategy, an organization’s approach to identifying and connecting with people whose skills match both the present and…
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Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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Harnessing the Power of APQC's DEI Framework
APQC's DEI Framework is an evidence-based roadmap drawn directly from the practices and approaches of the best-in-class organizations that are achieving lasting, impactful,…
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APQC's Open Standards Benchmarking® in logistics indicates that organizations are still trying to find the right balance between carrying enough inventory and minimizing…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Articles|
Inventory Optimization: Show Me the Money
How can your organization optimize inventory to avoid excessive carrying costs and still satisfy demand? This article looks at the key components of inventory optimization as…
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Data and Measures|
Expense Reimbursement Practices Report: Region Comparison
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Data and Measures|
Expense Reimbursement Practices Report: Organization Size by Revenue
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…