Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Accelerate Innovation: Connect Every Employee to the Organization's Collective Knowledge
Globalization, intense competition, and the resultant innovation imperative have changed for good the way large organizations are structured. Expanding your vision of where…
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Presentation Slides|
KSATT - Knowledge, Skills, Abilities, Tasks and Technology: Combining Knowledge Graphs and Algorithms to Find Hidden Skills
As NASA underwent a reorganization, it recognized a need to gain a data-driven understanding of its workforce's skills and knowledge. The organization gathered disparate…
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Collections|
Virtual Collaboration: Rules of the Road
Digital transformation, social distancing, and “work from anywhere” are expanding the prevalence and scope of virtual collaboration. In fall 2020, APQC surveyed more than 800…
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Reports & White Papers|
Gender Gaps in the Digital Workplace
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. We wanted to know: Which channels people…
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Infographics|
Is Virtual Collaboration Working?
In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on: The tools and…
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Infographics|
The Norms & Guidelines People Want for Virtual Collaboration
In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on: The tools and…
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Infographics|
Virtual Collaboration & Employee Productivity
In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on: The tools and…
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Infographics|
Building Relationships in the Virtual Workplace
In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on: The tools and…
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Data and Measures|
Virtual Collaboration in the Pharmaceutical Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Services Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Software Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Utility Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Healthcare Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Industrial Products Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Insurance Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…