Building Relationships in the Virtual Workplace

In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on:

• The tools and approaches employees are using to collaborate.
• Policies, norms, and guidelines in place for virtual interaction.
• What’s working and what isn’t.
• Changes that might improve virtual collaboration outcomes.

This infographic provides insight into building relationships in the virtual workplace, including ways to encourage relationship building in virtual work settings.