Beyond Closed Doors: How to Leverage Open Innovation Ecosystems for Supply Chain Success

This paper makes the case for open innovation as an approach that can drive significant value for supply chain organizations. In contrast to traditional innovation, which tends to unfold behind closed doors, open innovation leads to new products, services and operating models as the result of collaboration and co-creation between an organization and its partners. 

Drawing from survey research of 1,100 C-suite executives carried out by APQC and the IBM Institute for Business Value (IBV), the paper explores leading practices for how organizations can: 1) drive strategic alignment and collaborative culture; 2) measure open innovation process maturity, outcomes and return on investment (ROI); 3) invest in roles, skills and tools for open innovation; and 4) align processes with open innovation.