In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on:
- The tools and approaches employees are using to collaborate.
- Policies, norms, and guidelines in place for virtual interaction.
- What’s working and what isn’t.
- Changes that might improve virtual collaboration outcomes.
This infographic provides insight into virtual collaboration advantages and drawbacks, including next steps to take.