Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study|
Excellence in Knowledge Management at The U.S. Army Engineer Research and Development Center
The U.S. Army Engineer Research and Development Center earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 5 on APQC’s Knowledge Management Capability…
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Articles|
Redesigning Educational Assessment and Reporting Processes With Independent Schools Victoria
Schools invest significant time and resources into assessment and reporting, but traditional processes often generate an incomplete picture of student achievement and…
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Presentation Slides|
Developing Meaningful Assessment and Reporting Processes
Assessing a student’s progress in learning and reporting that progress in a manner that is meaningful to the student, the student’s family, the school and the school’s…
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Webinars & Videos|
Developing Meaningful Assessment and Reporting Processes
Assessing a student’s progress in learning and reporting that progress in a manner that is meaningful to the student, the student’s family, the school and the school’s…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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The U.S. Army Corps of Engineers (USACE) Southwestern Division (SWD) earned APQC’s 2019 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM…
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
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Articles|
Applying Agile in Knowledge Management
Agile—a project management paradigm that stresses iteration, collaboration, self-organization, and customer-centricity—is taking the business world by storm. In this article,…
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…
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Data and Measures|
Key IT Application Development and Maintenance Benchmarks at a Glance: Mining Industry
Prepared using APQC’s Open Standards Benchmarking® data in IT Application Development and Maintenance, this article highlights important IT application development and…
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