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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
AI in the Finance Function Survey Report: Utility Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in utility industry finance…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Consumer Products/Packaged Goods Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Electronics Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
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Data and Measures|
AI in the Finance Function Survey Report: Media and Entertainment Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in media and entertainment…
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Data and Measures|
AI in the Finance Function Survey Report: Electronics Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in electronics industry…
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Data and Measures|
AI in the Finance Function Survey Report: Consumer Products/Packaged Goods Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in consumer products/packaged…
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Corning Incorporated, a multinational company headquartered in Corning, New York, is a leading innovator in materials science with a more than 170-year history. The…
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Data and Measures|
New Developments in Internal Controls Survey Report: Services Industry
Internal controls are important mechanisms put in place by organizations to help safeguard assets, ensure reliable and accurate financial reporting, prevent against fraud,…
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Case Study|
Transforming Quote-to-Cash at IBM
IBM optimized opportunity-to-order (O2O) and order-to-cash (O2C), but still struggled with data availability and cycle times due to the handoff between these processes. IBM…
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Data and Measures|
T&E: The How, The Why, The ROI Services Industry Report
The realm of corporate business travel research has a long-existing gap that needs to be addressed, which is what is the ROI of T&E spend? Furthermore, the nature of T&E…
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Articles|
Managing Complex Risk in Utilities
In early 2021, Winter Storm Uri caused one of the largest power blackouts ever in the United States. Whereas other regions are built to handle a seven-day hard freeze, this…
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Reports & White Papers|
Evolving Practices in Enterprise Risk Management
Enterprise Risk Management (ERM) is the process by which organizations identify and manage a broad portfolio of significant risks in an integrated way. ERM is foundational…
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Data and Measures|
2021 Financial Management Priorities and Challenges: Consumer Products/Packaged Goods Practices Report
APQC's financial management research team conducted a survey to better understand the priorities and challenges that finance professionals expect to experience in 2021. This…
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Chillicothe Municipal Utilities is a community-owned organization that provides electricity, water, wastewater collection, and refuse collection for the city of Chillicothe,…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Utility Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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