Order-to-Cash: Managing for Success in Disruptive Times in the Electronics Industry

Published On:
November 30, 2021
Authored By:
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APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and improving it as an end-to-end process. This research collected data from a global cross-industry audience, primarily business-to-business organizations, on current practices and performance measures.

This report is specific to the electronics industry; click here to view the cross-industry report.