End-to-End Process Maps and Measures: Order-to-Cash (Visio)

Published On:
November 10, 2023
Authored By:
APQC
Members-Only Content:

A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. 

This Visio file includes the maps associated with the Order-to-Cash End-to-End process. It is a general view of the end-to-end process. Given the uniqueness of organizations, variations to the processes are likely to occur; thus, these maps are just a starting point and/or reference guide for organizations to use when creating their end-to-end process maps.

Click here for the article or here for the Excel map version.