Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study|
Excellence in Knowledge Management at Bupa
Bupa Australia earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s Knowledge Management Capability Assessment at the business-unit level. This…
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Case Study|
Excellence in Knowledge Management at The U.S. Army Engineer Research and Development Center
The U.S. Army Engineer Research and Development Center earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 5 on APQC’s Knowledge Management Capability…
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Case Study|
Integrating Digital Transformation Into the Flow of Work: Corporación Multi Inversiones Case Study
This case study explores how Corporación Multi Inversiones (CMI) positioned digital transformation as an enabler of ongoing projects and corporate restructuring. In this case…
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Data and Measures|
Digitalization In Manufacturing: Consumer Products/Packaged Goods Industry Overview
The future of work is increasing digital, and nowhere is that more evident than in manufacturing. APQC has gathered and analyzed information from 626 global organizations…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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The U.S. Internal Revenue Service (IRS) earned APQC’s 2019 Excellence in KM Award in honor of achieving Level 3 on APQC’s KM Capability Assessment at the enterprise level…
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Data and Measures|
Digitalization In Manufacturing: Emerging Technology in Consumer Products/Packaged Goods
The future of work is increasing digital, and nowhere is that more evident than in manufacturing. APQC has gathered and analyzed information from 626 global organizations…
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Data and Measures|
Digitalization In Manufacturing: Opinions on Benefits of Increased Automation in Consumer Products/Packaged Goods
The future of work is increasing digital, and nowhere is that more evident than in manufacturing. APQC has gathered and analyzed information from 626 global organizations…
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The U.S. Army Corps of Engineers (USACE) Southwestern Division (SWD) earned APQC’s 2019 Excellence in Knowledge Management Award in honor of achieving Level 3 on APQC’s KM…
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Articles|
Applying Agile in Knowledge Management
Agile—a project management paradigm that stresses iteration, collaboration, self-organization, and customer-centricity—is taking the business world by storm. In this article,…
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Case Study|
Moving Beyond Budgets: Holt Cat Case Study
HOLT CAT is the authorized Caterpillar heavy equipment and engine dealer for 118 counties in South, Central, North, and East Texas. This case study discusses the…
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