Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
On this podcast, Megan McCulloch, research manager at APQC, and Elissa Tucker, principal research lead of human capital management at APQC, discuss the best ways to get every…
-
Reports & White Papers|
Automate to Elevate: Unlocking the Value Potential of AI-Powered Process Mining
A new era in digitally powered process improvement is here, fueled by a combination of rapidly advancing AI and improved access to the enormous enterprise resource planning …
-
Reports & White Papers|
Procurement Strategy and Structure: Cross-Industry Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
-
Reports & White Papers|
Procurement Supplier Risk Management: Cross-Industry Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
-
Reports & White Papers|
Procurement Technology and Automation: Cross-Industry Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
-
Reports & White Papers|
Procurement Purchasing Profile: Cross-Industry Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
-
Reports & White Papers|
Gaining Insight with Supply Chain Control Towers
Supply chain control towers provide the end-to-end visibility that organizations need to gain insight into how each of these variables might impact different stages of their…
-
Reports & White Papers|
2023 Managing Process Knowledge Survey Report
In early 2023, APQC conducted research to explore how process and knowledge management can be aligned to improve process performance, reduce risks, and increase employee…
-
Reports & White Papers|
Eleven Practices of Highly Effective KM Programs
To address knowledge-related issues, many KM programs have been asked to rethink their strategies, adopt new technologies, and provide more precise strategic direction to…
-
Reports & White Papers|
Digital Transformation in Logistics: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
-
Reports & White Papers|
Workforce Practices in Logistics: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
-
Reports & White Papers|
Environmental Sustainability: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
-
Reports & White Papers|
Last Mile Delivery: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
-
Reports & White Papers|
Intelligent Automation: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
-
Reports & White Papers|
Positioning KM as a Strategic Business Partner
In 2022, APQC surveyed how KM programs interact with internal customer groups, areas where knowledge management has established partnerships with strategic organizational…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.