Positioning KM as a Strategic Business Partner

Published On:
February 28, 2023
Authored By:
APQC
Members-Only Content:

In 2022, APQC surveyed how KM programs interact with internal customer groups, areas where knowledge management has established partnerships with strategic organizational functions, and those where the KM team may have untapped potential.

The following highlights of the research are summarized in this report:

  • the current state of KM adoption, tools, and approaches,
  • areas that have demonstrated growing business demand versus areas with less demand,
  • potential areas of untapped opportunity,
  • potential barriers to adoption and recommended approaches, and
  • success drivers, obstacles, and leading practices for KM business partnering.

Click here to view the survey summary report.