Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Partnering with Rutgers University at APQC
In 2021, APQC partnered with Rutgers University to engage undergraduate and graduate-level supply chain management students in real-world research. Through this experience,…
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Beginning in the mid- to late-2000s, many procurement organizations evolved from a largely decentralized model to one that is more centralized and focused on strategic…
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End-to-end processes like procure-to-pay (P2P) transcend business silos and functional boundaries. To coordinate the work of separate functions across the entire value chain,…
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Procure-to-pay (P2P) is a value chain with many moving parts that span procurement as well as finance—which means that there are plenty of challenges that can occur as the…
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Designing and implementing a new service delivery model for procurement is no small feat. This form of procurement transformation requires sophisticated project management,…
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Sustainability: Turning Promises into Action
Sustainability has been touted as the next big disruptor organizations will face after COVID-19. Unlike the unexpected and unplanned disruptions from the global pandemic,…
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Done well, sourcing and procurement can drive value and competitive advantage for an organization. Organizations that optimize their sourcing and procurement departments…
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Artificial Intelligence (AI) is expected to significantly impact supply chains by 2023. AI’s value lies in more than the automation of tasks. AI opens opportunities for…
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Adopting process management in the supply chain function can help organizations define the governance of their practices, improve agility, and optimize operational…
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The economy has long heralded small-to-medium-sized enterprises (SMEs) as the backbone of industry. In recent years, big businesses have sought SMEs as suppliers because…
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A mature category management program enables organizations to better manage supplier relationships, ensure alignment with organizational needs, and execute more efficient…
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APQC interviewed several small to mid-sized service providers to better understand the pain points and challenges that come from contracting with large, global customers…
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Organizations that excel at the supplier management process have strong relationships with their most strategic suppliers that are beneficial not only when things are running…
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In a constantly shifting business environment, it’s more important than ever for organizations to benchmark their performance for sourcing and procurement processes. Yet many…
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The COVID-19 pandemic was marked by wide-ranging supply chain shortages for medical equipment, ranging from PPE and gloves to respirators and other critical products. It also…
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