Improving Procure-to-Pay Starts with a Firm Process Foundation

Published On:
November 17, 2021
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Adopting process management in the supply chain function can help organizations define the governance of their practices, improve agility, and optimize operational performance. In this interview, Marisa Brown and Holly Lyke-Ho-Gland discuss the challenges within the end-to-end procure-to-pay process and how to fix them through process management. Marisa Brown is APQC’s Senior Principal Research Lead for Supply Chain Management, and Holly Lyke-Ho-Gland is APQC’s Principal Research Lead for Process and Performance Management.