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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Selling Business Process Innovation at Salesforce
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Building Foundations for Process Excellence at Intel
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Achieving Benchmarking Excellence at Boeing
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Transforming Operational Excellence and BPM at Capital Group
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Cultivating A Process Thinking Culture at UPS
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RPA Fundamentals with Slalom Consulting
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Six Steps to Achieve Strategic Goals Through Benchmarking
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12 Steps to Sustain 5S Culture
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Articles
Best Practices in Process Improvement: The Seven Tenets of Process Management
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Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Analyzing Processes: How to Use a Process Classification Framework
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Conduct a Current State Assessment: How to Use a Process Classification Framework
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Developing an Enterprise Perspective with HR Process Analysis and Design Specialist Sajjad Shaikh
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Building a Center of Excellence with Business Process Management Lead Pedro Custodio
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Seeing the Power of Process Improvement with Continuous Improvement Specialist Greg Parlee
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Understanding Management Layers & Spans of Control
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Encouraging Collaboration in the New Reality
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What Supply Chain Leaders Need to Know for 2021
