Technology Implementations: Process Supporting the Business

Published On:
July 08, 2022
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Organizations invest significant resources like time, money, and FTE hours into selecting and implementing new technologies. But without a systematic approach to implement technologies that goes beyond feature requirements even the best technology won’t deliver the benefits that organizations expect. Sustainable technology implementations need to also consider governance and foundational process management activities (e.g., process design).

This article explores how process teams support technology implementations.