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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This article summarizes…
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Webinars & Videos|
Adapting KM to Digital: Mercer and Cognizant Explain How They Use Automation and AI
In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This is a recording of…
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Articles|
Data Visualization in Accounting
This article shares insights from Danielle Supkis Cheek, a lecturer at Rice University and director in the entrepreneurial advisory services group for the accounting…
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Articles|
Live Future Ready with Scenario Planning
In an uncertain and unpredictable world, disruptions to business as usual—whether good or bad—can come at any time. While no organization or finance professional can predict…
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Webinars & Videos|
Exploring Excellence in Knowledge Management
In 2019, APQC launched its Excellence in Knowledge Management award to recognize organizations with mature KM capabilities in the areas of strategy, people, process, and…
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Most people understand that process improvement is valuable, but executives want to know how it will impact the bottom line. Overhauling complex business processes takes time…
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Many companies are embracing Agile, a project management paradigm that stresses iteration, collaboration, self-organization, and customer centricity. However, people are…
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Organizational silos negatively impact customers, employees, and the organization’s ability to innovate and be agile. How can organizations bust through these silos? At APQC…
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