Adapting KM to Digital: Mercer and Cognizant Explain How They Use Automation and AI

Published On:
March 24, 2020
Authored By:
APQC
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In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This article summarizes the conversation; click here for a recording of the webinar.