How Value Chains Can Help Organizations Bust Through Silos

Organizational silos negatively impact customers, employees, and the organization’s ability to innovate and be agile. How can organizations bust through these silos? At APQC’s 2019 Process & Performance Management Conference, Ron Ross, cofounder and principal at Business Rule Solutions, LLC, offered a solution. He explained how organizations can use value chains to bust through silos and create a bite-sized, easy-to-understand view of the business that everyone can buy into.

This is a summary of the session; click here for a copy of the presentation.