Adapting KM to Digital: Mercer and Cognizant Explain How They Use Automation and AI

Published On:
March 24, 2020
Authored By:
Lauren Trees, Lisa Weber, and Gopalakrishnan Kasiviswanathan
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In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This is a recording of the webinar; click here to read an article summarizing the conversation.