Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Cycle Time in Days to Resolve Adjustments
A lengthy cycle time for billing adjustments can cause ripple effects for key finance processes like reporting and forecasting. After reviewing cross-industry data on cycle…
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Invoice Processing and Greater Productivity
The practice of benchmarking is most effective when organizations measure and track key performance indicators both internally and externally. This is especially true when it…
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After nearly coming to a standstill in 2020, business travel is bouncing back. As organizations return to or even surpass their pre-COVID levels of travel and entertainment …
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How Many AP Employees are Needed?
Accounts Payable (AP) is a critical process for any organization, but it should not take an army of finance professionals to carry out AP. Leading organizations use…
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One key measure of productivity for accounts payable (AP) staff is the number of invoice line items processed per AP full-time equivalent employee (FTE). This article reviews…
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Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
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Invoice Resolution Shouldn't Take a Week
Invoicing errors are a waste of time for all parties. If they happen repeatedly, they also erode trust among your customers. In this article, APQC reviews cross-industry…
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Knowing where an organization stands relative to others (or relative to itself in the past) allows an organization to dig more deeply into the strength of its performance and…
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For some organizations, processing accounts payable (AP) is a time-consuming, detail-intensive endeavor. For others, it’s a quick and easy task. After reviewing APQC’s cross…
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Cost categories provide a fine-grained view of process spending that leaders can use to identify potential savings or improvement opportunities more easily. In this article,…
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Unpacking Days Payable Outstanding
Liquidity and cash flow are critical for an organization’s ability to pay its operating expenses, especially in moments of significant disruption like a recession or global…
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Duplicate or erroneous payments in AP can add up to substantial monetary loses, along with the lost time and resources an organization will expend trying to correct…
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Based on APQC’s Open Standards Benchmarking® financial management and custom benchmarking research, APQC’s Leveraging Emerging Tools and Technologies for Finance series…
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Tracking the Right AP Benchmarks
Given the transactional nature of accounts payable (AP) processes, finance functions are on a perpetual quest to increase AP efficiency and effectiveness. One of the most…