Invoice Processing and Greater Productivity

The practice of benchmarking is most effective when organizations measure and track key performance indicators both internally and externally. This is especially true when it comes to high-volume processes like Accounts Payable (AP). In this article, APQC reviews cross-industry data on the number of invoices processed per full-time equivalent employee (FTE) that carries out the AP process and provides guidance for how organizations can improve their AP process performance.