Boost AP Employee Capacity and Get a "Trickle Up" Effect

Published On:
August 23, 2022
Authored By:
APQC
Members-Only Content:

One key measure of productivity for accounts payable (AP) staff is the number of invoice line items processed per AP full-time equivalent employee (FTE). This article reviews cross-industry benchmarking data along with the practices and approaches of top performers for this measure. As with many routine and transactional finance processes, the presence of automation is a key differentiator between the best and the rest when it comes to AP. But top performers also build a firm foundation for automation through strong data management, process improvement, and governance practices.