Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for organizations in the insurance industry.
Metrics provided include:
- total cost to process expense reimbursements,
- cycle time to approve and schedule T&E reimbursements,
- personnel cost to process expense reimbursements, and more.