Expense Reimbursement Key Benchmarks: Services Industry

Published On:
October 24, 2019
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Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for organizations in the services industry.

Metrics provided include:

  • total cost to process expense reimbursements,
  • cycle time to approve and schedule T&E reimbursements,
  • personnel cost to process expense reimbursements, and more.